1. Introduction
ACTIO Inc. ("ACTIO," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit actio.agency or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number when you book a call or contact us
- Usage data — pages visited, time spent, browser type, and IP address via analytics tools
- Communications — messages you send us via email or contact forms
- Newsletter subscriptions — email address if you subscribe to our updates
3. How We Use Your Information
We use the information we collect to:
- Schedule and conduct strategy calls and consultations
- Send you relevant updates, newsletters, and service information (with your consent)
- Improve our website and services
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting business (such as calendar booking tools, CRM software, and email platforms), provided they agree to keep your information confidential.
5. SMS / Text Messaging
If you opt in to receive text messages from us (by actively checking the optional SMS-consent checkbox on our web form — the only way to opt in), we may send you one-to-one messages such as replies to your questions, requested follow-ups, booking links, and appointment confirmations or reschedule notices.
- Consent & non-sharing — no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third parties.
- Message frequency — varies; typically 1–4 messages per conversation.
- Rates — message and data rates may apply.
- Opt out — reply STOP at any time to unsubscribe. Reply HELP for assistance or contact us at the email below.
6. Cookies & Tracking
We may use cookies and similar tracking technologies to improve your experience on our site. You can instruct your browser to refuse cookies, though this may affect some functionality of our website.
7. Third-Party Services
Our website integrates with third-party services including Tally (forms), Cal.com (booking), Google Fonts, and analytics providers. These services have their own privacy policies governing their use of your data.
8. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@actio.agency.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at support@actio.agency.